Frequently Asked Questions
Everything you need to know about shipping, downloads, and returns.
Print-on-demand items are produced after your order is placed. Production typically takes 2–7 business days, depending on the product and print provider. Shipping then takes an additional 2–7 business days within the US and Canada. You will receive a tracking number from Printify once your item ships.
Books purchased through Amazon are fulfilled entirely by Amazon. Shipping times depend on the delivery option you select at checkout and your Amazon Prime status. Amazon handles all shipping, tracking, and delivery for these orders.
After purchasing a digital PDF product, you will receive an email with a secure download link shortly after your payment is confirmed. The link is sent to the email address you provided at checkout. Please check your spam or junk folder if you do not see it within a few minutes.
Amazon is in charge of returns and shipping for any book purchased from their platform. Please refer to Amazon's return policy and initiate any returns or exchanges directly through your Amazon account.
All Printify products are bound by Printify's policies regarding shipping and returns. If your item arrives damaged, defective, or incorrect, please contact us and we will work with Printify to resolve the issue. Because these items are made to order, returns for buyer's remorse (wrong size, changed mind) are generally not accepted by Printify.
No. Digital products (PDF downloads) are non-refundable. Once a download link has been delivered and accessed, the purchase cannot be reversed. If you experience a technical issue accessing your file, please contact us and we will help you get your download.
Because Printify items are printed on demand, size exchanges are generally not possible. Please review the sizing information on each product page carefully before ordering. If you receive the wrong size due to an error on our end, contact us and we will make it right.
For Printify merchandise, take a photo of the damaged item and the packaging, then contact us within 14 days of delivery. We will coordinate with Printify to send a replacement or issue a refund where applicable. For Amazon book orders, please process the claim through your Amazon account.